| Barclays Online Bank-are they the best internet bank | | | | banks nowadays are generally strong in the security |
| out there? That's what you are about to find out. | | | | department so don't put alto of stock into this. |
| Here is a quick and UNBIASED review of their online | | | | Reliability |
| banking interface and customer service. | | | | This is another potential question mark. Quite simply, |
| Interface | | | | many have had the experience of not being able to |
| There are good points and bad points about it. Let's | | | | log in to their account due to problems on Barclays' |
| start with the good. | | | | end, which is a bit surprising for a bank of their size |
| Ease of use | | | | and caliber. |
| By all accounts this interface is quite simple to read | | | | What about the customer service? |
| and understand... and it generally gets very high | | | | Obviously this is a big issue with banks today. Many |
| ratings in overall usability. It won't take you a week | | | | banks outsource their phone service to other |
| to figure out, like it does some platforms. | | | | countries where the English is-shall we say-lacking. |
| Speed | | | | But while Barclays also outsources their service, the |
| This is where the Barclays Online Bank interface | | | | generally screen their employees quite well. As a |
| suffers a little. Often times the speed can be lacking | | | | result you can except to get your questions |
| with this interface--while it's not the slowest out | | | | answered quite quickly. |
| there, it's FAR from the fastest. | | | | Conclusion |
| Security | | | | On the whole Barclays Online Bank has a good quality |
| The security is quite good-you are in no danger of | | | | interface. It has it's positives and negatives, but |
| your personal data being stolen. Of course, larger | | | | overall it gets the job done. |