| The Florida Department of Banking and Finance | | | | thousands of Floridians each year. |
| provides Florida consumers with information and | | | | - The department has also partnered with the |
| education they need to make informed financial | | | | Department of Elder Affairs to conduct a special |
| decisions. For example, some of its important | | | | outreach program helping seniors with their insurance |
| services can be listed as follows. | | | | concerns. This is known as SHINE, in short. The |
| - Consumer assistance and answers to general | | | | abbreviation is Serving Health Insurance Needs of |
| insurance and financial questions are available through | | | | Elders. |
| our toll-free help line. These help lines are available | | | | - The Florida Department of Banking and Finance also |
| through regional service offices or website. The | | | | offers free consumer guides. They do not take a |
| Florida Department of Banking and Finance claims that | | | | single penny from the consumer for making the guide |
| each year, our specialists handle more than 450,000 | | | | available to them. The consumer guide has been |
| consumer calls. | | | | made available by the Department on a range of |
| - The regional services offices are located | | | | topics relevant to today's insurance and finance |
| strategically throughout the state and provide | | | | markets. If you want to have that consumer guide, |
| consumers with access to one-on-one guidance | | | | the best way is to order or review it online. What is |
| regarding insurance and financial issues. | | | | more, you can also get the printout of the online |
| - The Florida Department of Banking and Finance | | | | consumers guide. |
| offers free community outreach programs that reach | | | | |