At the First National Bank of San Benito, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with First National Bank of San Benito, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

Privacy Expectation

At First National Bank of San Benito, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers trust. Thus, the safekeeping of customer information is a priority for First National Bank of San Benito.

Customers Benefits of Institution's Information Management Practices

We collect, retain, and use information about you only where we reasonable believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.

Maintenance of Accurate Information

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

Limitations on Employee Access to Information

At First National Bank of San Benito, employees access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information. Those who violate these Privacy Principles will be subject to disciplinary measures.

Protection of Information via Established Security Procedures

We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information.

Restrictions on the Disclosure of Account Information

We don not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless

• you request or authorize it;
• the information is provided to help complete a transaction initiated by you;
• the information is provided to a reputable credit bureau or similar information reporting agency; or
• the disclosure otherwise is lawfully permitted or required

Maintaining Customer Privacy in Business Relationships With Third Parties

When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

Providing Privacy Information to Customers and Responding to Inquires

The First National Bank of San Benito recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these Privacy Principles which are made readily available to our customers. Customers who have questions about the privacy of their customer information should call the President at and Banking Center of First National Bank of San Benito.