A Simple 4-Step Approach to Sales Success for Financial Advisors

If you are a financial advisor who has ever struggledschedule a meeting time in the next couple of weeks
when dealing with wealthy prospective clients, thento go over your report so that whatever you decide
what you need is a process or formula to follow thatto do after that you will be able to make informed
will enhance your success. About the only moredecisions that will improve your finances, fair
frustrating than not having enough appointments, isenough?"Did you see what I just did? Did you notice
blowing them when given the opportunity. That'sthe last two words? These will become the most
where a formula comes in.With formulas, all theimportant two words of your career, guaranteed.If
typical human-error is removed. It's replicatable. It'sexecuted correctly, nobody will be able to resist that
like 2+2. When I do it I get 4. You do it, you get 4.second appointment. Now some people will ask how
You see, if you know that a formula works - virtuallymuch it costs and tell them it's free, but you'll let
anyone with a pulse can 'plug-in' to the formula andthem know based on what you find how much they
get the same results. If you haven't reducedwould have to pay you should they make the
everything you do in your business to some type ofeducated decision to engage in your
formula...then you're working too hard and will neverservices.Seriously, this stuff makes me giddy just
get predictable results.And with the right "formula"writing it. You should be too! In just these first two
your results can become mucho-predictable. You willsteps I've already shown you how to at least double
know exactly how many new clients and new moneyyour closing percentage with wealthy financial planning
under management you'll have in two months; or 6clients.The Million Dollar Sales Formula Step #3The
months; or 6 years for that matter. It's easy and I'llSecond Appointment - Separating the Men from the
show you how and why it works for anybody,Boys!As a precursor to this meeting, here's a little tip:
anywhere, all the time.So let's get to what I call theMake sure you send a thank you letter to the
Million Dollar Sales Formula...The Million Dollar Salesprospect for the first appointment and have it dual
Formula Step #1:We've all had prospects that noas a reminder of the second meeting. Follow the
matter how much we know they should work withsame rules as to the quality of the paper and the like
us, for some reason or another choose not to. Oftenand include another business card.At the actual
times financial advisors will beat themselves upappointment, make sure you thank your prospect
chasing the prospect, trying to figure out what wentagain for coming in, let them know it's nice to see
wrong - and almost always think it's because either:them again - and always ask if they have any
A) The client's an idiot (which is sometimes true)questions before you begin to show them your
oranalysis.The analysis should include the following
B) We said something wrong in our meetings/sales(nothing more and nothing less please):* Morningstar
processI on the other hand would contend that mostreports on their funds/variable annuities
our our sales failures in financial services is due to* An asset allocation analysis
something we did far earlier than when we asked for* A bullet-point style analysis of their taxes, long
the business (you are asking for the business, right?).term health care needs, estate planning needs, and a
Through extensive trial and error, what I've found isquote of what you'd charge to fix their problemsAnd
that we fail to make the appropriate 'first impression'lets be honest here - everyone will have problems.
before the meeting process has even begun. AndEspecially Million Dollar clients. If you can't look at their
that's why we lose clients that should never beinvestments and show them how to save money on
lost.How do you fix this?By making sure you sendtaxes, eliminate estate taxes, and improve their
out a packet to all prospects prior to them meetinginvestments - then you need far more than an
with you. When done correctly this 'packet' caneducation in sales.This step is really super-easy. The
literally close 32.4% of the prospects before theykey is this:"So as you can see Mr. and Mrs. Prospect,
even meet with you. I know, I've measured with andI've identified approximately $4,000 of immediate
without and can substantiate that exact number. Letbenefit to you from this analysis with another $1,700
me share with you the pre-meeting components thateach year thereafter. So there should be around a
must be executed to significantly increase your$20,000 benefit over the next ten years and my fee
closing ratio:An appointment reminder letter with mapfor making this happen is $595.00 for a step-by-step
to your office along with instructions of what yourdetailed plan of action. Fair enough?"Some people will
prospect needs to do to be properly prepared foragree on the spot, other will not. Remember to
the meeting. Think of this as a welcome letter andnever, ever, ever, ever, ever push for a close. This
short home-work assignment to ensure both theirall has to happen very naturally. Understand that the
and your time is well spent. The cover letter shouldreason people work with you is not for what you
be printed on a professionally designed letterheadcan do for them but rather or not they trust you
with a professionally designed logo, and should haveand like you. Not many people like pushy sales people.
your website address on it. Which, by the way, youSo try your best to be very non-chalant about all of
should absolutely have a website - and it should lookthis.And about the fee - hey, this can be whatever
good and serve a purpose. To see what I mean goyou want but you have to be charging fees. If your
to This is an advisor I know who is doing all the rightnot charging fees then these folks will know instantly
branding and is not sacrificing a powerfulthat the other shoe has got to drop and it's usually in
direct-response marketing message in the slightest ofthe form of you selling them something for a
ways.A Confidential Personal Profile. This is what theycommission. If you are fee-only this is never an issue;
put their name, date of birth, children's first names,but if you are fee-based or commission-based you
and the like on. It should be no more than one pagehave to be charging a planning or set-up fee for
and should also ask for the names of their currenttaking a new client, PERIOD.If they don't want to
broker, advisor (these are different and will makeschedule their next appointment at that time, just tell
your client decide exactly what their currentthem to think about this for the next few days and
"advisors" are in their eyes), attorney, accountantthat you'll follow-up to see if they have questions.The
and insurance agent. In the same section you shouldMillion Dollar Sales Formula Step #4The Ultimate New
also give the your prospect a satisfaction scale of 1 -Client Acquisition Process!I've said before that I love
5 to rate their current financial professionals.Asystems and processes. They work soo well and are
Confidential Financial Profile. Now this is basically whatsoo easily replicable that you must use them if you
it says it is - a place for them to answer a fewever want to get to the big leagues of financial
thought provoking financial questions, create anplanning. All the Million Dollar Producers do it - so do
income statement and a balance sheet. You shouldwhat they do and you'll get there too.So here's the
also always ask what they would change about theirprocess I use to take a new client:Meeting Three - I
financial situation if they could change just one thing,have clients sign my Advisory Services Agreement
as well as what is truly important about money to(for the fee) and we create an Investment Policy
them. The responses they give to this questionairreStatement (for those who don't know what this is -
will prove vitally important in your meetings (noteit's basically an outline of what the clients goals are
that I said 'meetings', not your one-shot-wonderand what we will be attempting to accomplish for
single appointment slam-dunk appointment).Yourthem as their advisor)Meeting Four - We fill out
PROFESSIONAL business card. Don't try to be cute,transfer paperwork and new account forms. I always
please don't put your picture on it, and don't printuse brokerage accounts to gather the assets up and
your own. Your card should be on par with the finestconsolidate them first. The recommendations and
law firm in your city, town, village, tribe...whatever.financial plan come next.Meeting Five - We go over
If this all sounds like a lot of work - it is!! But wellthe clients Written Financial Plan and Investment
worth it once you close your first BIG client.TheRecommendationsMeeting Six - A three-month
Million Dollar Sales Formula Step #2:The Initial Meetingreview meetingMeeting Seven - Another three-month
and Most Important 45 Minutes of Your Salesreview meetingMeet with all clients every six months
Process!Why 45 minutes? Well, for those of you whothereafter.Holy Cow! That's A Lot of
haven't studied direct response marketing...allow meMeetings!!!!!That's right - and they love it. This, my
to enlighten you. There's an adage in copyrightingfriends and colleagues, is what the wealthy want.
that says the purpose of your headline (andThey want a system, some attention, a WOW
everything you ever send out should have a headline)experience. An experience so different and so
is to get people to read your first sentence. Thesuperior to that of any other advisor in your
purpose of the first sentence is to get your prospectarea.And let's get this straight:This process is easy. It
to read your second sentence and so on.The same iscan be learned by anyone. If you have at least one
true of a well executed sales process.The onlystaff person (and please get one as soon as you can
objective of a first appointment should be to have aafford one if you don't) all you will have to do is the
second appointment. You do this by limiting the firstmeetings.Lastly, know that this system may not
appointment to allowing the prospect to ask you anywork for everyone. But, that doesn't mean you
questions they have about you, then asking themshouldn't have a system. Always identify what you
questions for about thirty minutes, then wrapping up.know works and remember to never stop doing
If you've sent out a packet like the one describedthose things. If you can patch together 4 - 6 steps
earlier then every initial appointment will have yourthat all work well -- then you've just created your
prospects coming into your office with theirown "formula"; and that's exactly what financial
completed questionairres and all of their financialadvisors need to reach super sales heights.Jason
statement. When you have about 15 minutes left,Wenk is a financial advisor serving clients in Western
you simply say the following:"Now that I know a littleMichigan and a financial advisor coach teaching
about you, here's what we need to do next: I'll takeadvisors marketing and practice management
the information that you've completed, my notes,techniques throughout the country.You can visit
and copies of your statements and prepare anJason's website at for tons of free tips and
analysis I call a Personal MAP for Retirement. This willmarketing resources for financial advisors, insurance
show you in detail the specific areas in your financesagents, financial planners and investment advisors.
that can be improved and by how much. We'll