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Breaking the Growth Barriers in the Information Technology and Software Sector

There's nothing automatic about corporateTypically a company finds themselves at this
growth, particularly in the informationstage of development with a great product
technology industry; build it and they willbuilt on sound technology aimed at a
come is a myth. In the real world there isparticular industry, and their first round of
either a structured, process-driven growthfinancing secured. They also find themselves
cycle, or stagnation-and stagnation iswith a weak or non-existent positioning
automatic. Inherent to growth cycles arestatement, a reactive product management
barriers, real-world business challenges thatprocess, exhausted or ineffective sales
put some software companies out of businessskills, and a strictly opportunistic business
and spur others on to break through thosedevelopment strategy. Company growth is
barriers to higher levels of success.limited in part by the notion that the
Overcoming those barriers is the veryproduct will sell itself because it is
definition of growth; when you break throughsuperior to any other on the market-indeed,
a  barrier,  you've  achieved  growth.it may be the only offering. Revenue growth
is limited because the product is defined in
You're a software or information technologyterms of its functionality, not its value to
company, prosperous in 2005, which means thatthe  customer.
you have a good product, you've made some
smart decisions and you've already brokenThe offering, and by extension the company,
through some growth barriers. You'reis still being defined by technologists; it
successful.  Now  what?has yet to be married with a solid business
development plan, marketing or sales acumen.
Any company, regardless of age or size canMore worrisome is that the very success of
experience barriers to growth: if you find ityour company has brought you to the attention
hard to develop and maintain market momentum;of major players who do have personnel and
are tied to your entrepreneurial managementstrategies dedicated to driving you out of
style and unable to scale; have reached athe market; they view you as a threat. Your
level of revenue or income and stagnation isdays  of  flying  under  the  radar are over.
settling in; or if your revenue is generated
from one product, service, client, orThis  stage  is  characterized  by:
industry, then you're at the next growth
barrier, you need to be able recognize it,-  An  attractive  market
and you need to prepare to cross it. This
overview discusses the typical growth-  A  compelling  product
barriers that confront many IT and software
companies, and how external consultants can-  Adequate  financial  resources
be used effectively to break through those
barriers.-  An  inability  to  develop market momentum
Strategy  ConstrainedThrough sales, marketing, product management
and business development acumen, a sales and
At this point your company or product is inmarketing strategy consultant may be able to
the early stages of its evolution. You'vehelp  a  company  like  yours  to:
landed a handful of key accounts, and you're
encouraged by your early success. Now you-  Recruit  and  manage  skilled  personnel
need a plan, a strategy, a concrete agenda
that will move your information technology- Craft compelling product and company
company from being a collection of talentedpositioning
people with a common goal, to being a team
with a common goal and a battle-tested- Create effective sales vehicles and sales
strategy  for  achieving  that  goal.strategy
This  stage  is  characterized  by:- Recruit and manage appropriate and
motivated  alliance  partners
-  Perpetual  realignment of company strategy
Process  Constrained
By delivering guidance on corporate strategy,
a marketing strategy consultant may be ableA company at this stage of development is
to  help  a  company  like  yours  to:typically successful, no longer a start-up,
is being run by a management team, has been
-  Define  untapped  solution  areasaccepted in the market, and is competitive.
However, fundamental product development and
-  Make  technological  platform  decisionssales and marketing management processes have
not yet been accepted within the foundation
-  Select  appropriate  geographic  marketsof the corporate culture. This means that the
solution to most situations are human-based,
-  Write  actionable  business  plansusually hand-crafted by the management team;
the foundation of proven processes is absent.
Capital  Constrained
This  stage  is  characterized  by:
You've taken your software company or product
as far as you can on your savings. Or perhaps-  Market  acceptance
you've made a few key sales that have kept
you afloat. In order to move your company on- Ability to compete with established players
to the next phase of development you need an
infusion of capital to hire skilled- All actions are hand-crafted, typically by
employees, make key acquisitions and fuelthe  senior  management  team
your growth. Technology is your specialty,
not prospectus writing for ventureBy introducing repeatable, best-of-breed
capitalists.processes for sales, marketing and product
management, a sales and marketing strategy
This  stage  is  characterized  by:consultant  may help a company like yours to:
-  Inability  to  fund  business  strategies- Introduce effective and repeatable product
management,  marketing  and  sales  processes
- Decision-making based upon short-term
cash-flow issues rather than long-term- Reduce day-to-day reliance on senior
strategymanagement  resources
Through road-show ready business planInnovation  Constrained
development and introduction to network of
VCs and angel investors, a strategyOrganizations at this stage of development
consultant may be able to help a company likehave achieved a great deal of success;
yours  to:processes are ingrained, product development
is streamlined, and sales and marketing
-  Author  compelling investment prospectusessystems are in place. But by definition the
market keeps shifting: your product is being
- Define immediate and long-term financialeclipsed by younger companies with products
requirementsthat perhaps even capitalize on your R&D and
experience; your market may be saturated to
-  Execute  successful  finance  road  showsthe point that the double-digit growth rates
your investors have come to take for granted
Skills  Constrainedare a thing of the past. You need a new
product or a new market or both.



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