On-line Banking Systems

Let me preface my remarks by saying I've beenbut I still have an uneasy feeling about allowing
involved in the I.T. industry for over 30 years nowothers to directly tap into my account. Call me old
and have seen a lot, particularly banking systems. Infashioned.
fact the Japanese used our "PRIDE" methodologiesActually, I don't find banking to be very complicated.
to design their latest generation of banking systemsI probably write 10-15 checks a month and make a
which are considered state of the art and ahead ofcouple of deposits. To me, writing a check and
their American counterparts. With this said, I recentlyupdating my register doesn't require a rocket
went to my bank to make a deposit. I know mostscientist. True, I have to apply postage to pay my
of the tellers there and enjoy a good relationshipbills by mail, but I see this as a very nominal charge. I
with them. However, on this occasion there was aalso have to visit my bank to make a deposit, but I
new teller who dutifully processed my deposit andfind this to be a pleasant distraction from my work.
upon looking at my account told me, "Mr. Bryce I seeI'm sure these on-line banking systems provide some
you are not taking advantage of all of our on-linehandy services, but I don't believe in change just for
banking services. Do you want a pin number or athe sake of change. If this is how I like to operate,
debit card? How about direct deposit and on-linewhat's wrong with that?
payment of bills?"I remember years ago when my grandfather passed
I politely declined the offer and said, "No, that won'taway in Buffalo, New York, we went up to help my
be necessary."grandmother tidy up his affairs. My father was
She kept pressing the issue and said, "Don't yourooting around in the basement and found a small
want to know what your up-to-the-minute balancebox containing quite a sum of money. My Dad
is?" I told her I shouldn't have a bank account if Iconfronted his mother with it and said, "Mom, why
didn't know what was in it.are you keeping such a large wad of cash laying
This got me thinking about our on-line bankingaround?"
systems and how people interact with them. I've"Well Sonny," she explained, "Don't forget the banks
been writing checks and balancing a check bookfailed one time (a reference to the Great
manually for about 37 years now. I don't find itDepression), and they can fail again."
complicated and actually enjoy balancing my checkI guess I feel somewhat the same way and basically
book; it's good mental gymnastics for me. Idon't trust on-line banking systems. Even though I've
particularly like it when I find a bank error. My childrenbeen intimate with banking systems for a long time,
though are different and take full advantage ofI'll probably be the last person to make use of them.
on-line banking systems. They can't be bored withDon't forget I'll probably also be the last guy to buy a
balancing a bank account, they like direct deposit, andcell phone as well.
often use their debit cards. I guess to each theirYea, I know what you're saying, "This guy is out of
own.step with the times."
Somehow I've always had a problem with allowingMaybe, but I also know what's in my bank account
others to electronically tap into my bank account andand know how to pay my bills on time. Like I said, call
have resisted it for years. I know they have someme "old fashioned.
very good security measures over such transactions,