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Mobile Banking Technology

If technological revolution is at its limitation of Internet banking is the
peak, One of the notable sectors of the requirement of a PC with an Internet
economy where technology is at it helm of connection, not a big obstacle if we look
affairs with respect to customer service at the US and the European countries, but
is BANKING. Over the years has banking definitely a big barrier if we consider
transcended from a traditional brick-and most of the developing countries of Asia
mortar model of customers queuing for like China and India. Mobile banking
services in the banks to modern day addresses this fundamental limitation of
banking where banks can reach at any Internet banking, as it reduces the
point for their services. In today's customer
business, technology has been on the Requirement to just a mobile phone.
predominant indicators of growth and Mobile usage has seen an explosive growth
competitiveness. Entry of new banks in most of the Asian economies like
resulted in a paradigm shift in the ways India, China and Korea. The main reason
of banking. The banking industry today is that Mobile banking scores over Internet
in the midst of an IT revolution. The banking is that it enables 'Anywhere
combination of regulatory and competitive Banking'. Customers now don't need access
reasons have led to increasing importance to a computer terminal to access their
of total banking automation in the banks, they can now do so on the go -
banking Industry. . Information when they are waiting for their bus to
Technology has basically been used under work, when they are traveling or when
two different avenues in banking. One is they are waiting for their orders to come
Communication and Connectivity and other through in a restaurant.The scale at
is Business Process Reengineering, both which Mobile banking has the potential to
basically focusing on increasing its grow can be gauged by looking at the pace
customer reach. Information technology users are getting mobile in these big
enables sophisticated product Asian economies.
development, better market Revolution of Mobile phones in banking
infrastructure, implementation of services:
reliable techniques for control of risks According to the Cellular
and helps the financial intermediaries to Operators'Association of India (COAI) the
reach geographically distant and mobile subscriber base in India crossed
diversified markets The latest revolution the 50 million mark in October 2005,
seems to happen with respect to mobile which stood at 50.87 million. The
banking an attempt to leverage on the explosion as most analysts say, the
synergies of mobile banking technology in worldwide number of cellular subscribers
telecom and information technology in the will surpass 2 billion in 2005-up from
banking services.Today, Banks have 11M in 1990 and 750M in 2000. Worldwide
welcomed wireless and mobile technology cellular subscribers are forecasted to
into their boardroom to offer their reach 3.2B by the end of 2010.Among the
customers the freedom of paying bills, leaders in mobile technologies, most
planning payments while stuck in traffic aggressive being Korea which is now
jams, to receive updates on the various witnessing the roll-out of some of the
marketing efforts while present at a most advanced services using 3G
party to provide more personal and technologies, like using mobile phones to
intimate relationships. Mobile banking pay bills in shops and restaurants. The
can be classified as Push vs. Pull and growth of mobile technology over the last
Transaction vs. Enquiry that is briefly few years has enriched the progress of
given below:o Push Basedo Pull Basedo the mobile banking services. Technologies
Transaction like IVR, SMS, WAP, J2ME, and J2EE & BREW
Some of the other features where mobile have revolutionized the use the mobile
banking has lent its hand are Fund phones in banking services. Though all
Transfer & Bill Payment where the the above predictions on cellular base,
customers have the freedom of maintaining the Use of mobile technology with respect
account through mobile. Mobile banking to banking services is at a very infant
has also welcomed other financial stage.
services likeshare trading. The latest There are a lot of challenges and issues
Information technology revolution enables relating to content, security, coverage,
sophisticated Enquiry Based banking technology and connectivity speed are to
services for Credit/Debit Alerts. be sorted out with respect to mobile
Some of the other outcomes of the banking technologies.
Revolution in the banking industry are Objectives of the Report:
Minimum Balance Alerts, Account Balance 1. To study the technological readiness
Enquiry, Account Statement Enquiry, in relation to the challenges faced by
Cheque Status Enquiry, Cheque Book the players particularly the banks with
Requests and Bill Payment Alerts. The respect to mobile banking in order to
last time that technology had a major enhance global competitiveness by
impact in helping banks service their embracing technology and banking
customers was with the introduction of services.
the Internet banking. However the biggest 2.




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